Customer Help & Support

When can I expect my local delivery to arrive?

Most orders reach their destination within 3-5 days. You will be sent a tracking link via email as soon as your package has been dispatched.

What is the best way to wash my unique apparel?

For lasting quality and color, please wash your garments inside out on a cool cycle. We recommend air drying or using a low heat setting in the dryer.

Can I request a personalized gift design?

Absolutely, we love creating one-of-a-kind pieces. Share your creative vision via our contact form, and we will help you bring your unique ideas to life.

How do you handle product returns?

Since our custom goods are crafted specifically for you, we cannot provide refunds on personalized items. If your delivery is incomplete or arrives in poor condition, please notify Inspired Creations By Zoe Limited within 14 business days. Clients are responsible for return postage fees and must consult us for instructions before sending items back. We truly appreciate your patronage.

Where are your gift items manufactured?

Every product is handmade and finished in the United Kingdom. We manage the production locally to ensure Inspired Creations By Zoe Limited quality standards.

What are your prices?

All our items are on the store page as well as on this poster. However this does not include postage and packaging costs. Prices may vary every year due to inflation.